body { font-size: 13px; background-color: #f3f3f3; color: #181818; }
        .slds-card { background: white; border: 1px solid #dddbda; border-radius: 0.25rem; box-shadow: 0 2px 2px 0 rgba(0,0,0,0.1); }
        .slds-header { background: #032d60; color: white; }
        .nav-item:hover { background: rgba(255,255,255,0.1); }
        .status-badge { font-size: 10px; font-weight: 700; padding: 2px 8px; border-radius: 12px; text-transform: uppercase; }
        /* Scrollbar discreta */
        ::-webkit-scrollbar { width: 6px; }
        ::-webkit-scrollbar-thumb { background: #ccc; border-radius: 10px; }

		
#chat-window-container { transition: all 0.3s ease; }